For Ages 21+

22bet Responsible Gaming — Stay Safe, Stay Informed

Online betting is a form of entertainment — but it is only genuinely enjoyable when you are aware of your own limits. 22bet believes that responsible gaming is a personal commitment, and we are dedicated to supporting you on that path.

For users aged 21 and above only

SSL-secured platform

24/7 support

Self-limit setting options

What is responsible gaming and why does it matter

For many people, online betting or casino games are simply a way to spend leisure time. But for some, it can gradually get out of control. Responsible gaming means never treating betting as a substitute for income, staying within a set budget, and not placing more bets to try to recover losses.

22bet wants its users to play for entertainment — not out of pressure or compulsion. That is why we offer self-limit setting, self-exclusion, and cooling-off period options for every account. You can read our Terms and Conditions to find out how to activate these tools on your account.

Remember, winnings from betting are not guaranteed. Every bet carries the risk of a loss, and decisions should be made with that in mind. Before playing on 22bet, you can check the answers to common responsible gaming questions in our FAQ section.

Tools to keep yourself safe

22bet offers several practical tools to help you stay in control of your play. These can be used directly from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be changed within that period.

Session Time Limit

Set a time limit for how long you play in one session. When the time is up, you are automatically logged out so you do not spend more time than intended.

Self-Exclusion

You can block your account entirely for a set period — from 30 days up to a long-term exclusion.

Cooling-Off Period

Turn on cooling-off mode for a temporary break. During this time, deposits and bets will not be possible, but your account will remain active.

Gaming History Review

View your betting history, win/loss statistics, and total spending — a useful way to stay aware of your own habits.

Direct Support

For any issue, contact our support team 24/7 via live chat or email — assistance is available in both Bengali and English.

21+

A minimum age of 21 is required to open an account and participate in betting activities at 22bet. We strictly follow an age verification process to protect minors.

Recognising the warning signs

Problematic gambling habits do not always develop overnight. Certain behaviours change gradually. You should be alert if you notice any of the following signs in yourself or someone close to you.

Chasing losses

Placing repeated bets to try to win back lost money — this is one of the main signs of problematic behaviour.

Spending beyond your budget

Spending money beyond what was set aside for entertainment — drawing from savings, borrowing, or taking from other expenses.

Emotional distress

Feeling anxious or irritable when unable to play, or using gaming as an escape from stress.

Hiding from family or friends

Concealing or lying to family and friends about betting activity or finances.

Impact on sleep and daily life

Neglecting sleep, work, studies, or family responsibilities in order to play.

Treating betting as a source of income

Viewing betting as a regular source of income or a substitute for a livelihood — this is a mistaken and risky belief.

Assess yourself

Being honest with yourself about your betting habits can be difficult. Take a little time each week to reflect — how much have you spent, was it within your plan, and is playing still enjoyable or has it become a compulsion.

To learn more about 22bet, visit our About Us page. It explains in detail how the platform works and what our core commitments are.

Remember, responsible gaming does not mean you have to stop playing. It means playing within your limits, with awareness, and for entertainment — where winning is a bonus and losing is part of the experience.

22bet's commitment

We do not just run a betting platform — we also work to maintain a safe environment.

Age is verified at registration. No one under 21 can open an account.
If unusual activity is detected on an account, our team actively intervenes.
Self-exclusion requests are processed with the highest priority and cannot be bypassed while active.
Our support team is available 24 hours a day, 7 days a week in Bengali and English — via live chat and email.
All data is secured with SSL technology. The protection of personal privacy is described in detail in our Privacy Policy.
Promotional game content is never targeted at minors.
Permanent account closure is also available at the user's request.

Submit a self-exclusion request

If you feel you need a break, fill in the form below and let our support team know. We will apply limits to your account as soon as possible.

Username

Exclusion period

Reason (optional)

Or email us directly: [email protected] — write "Self-Exclusion Request" in the subject line.

Where to find support

You do not have to carry the problem alone. You can seek help from family, friends, or a professional counsellor.

22bet Live Chat

Speak directly with our support team 24/7 in Bengali and English. All responsible gaming requests are handled confidentially.

Email Support

Send an email to [email protected]. Exclusion requests, limit setting, or account closure requests can all be made by email.

Family and Friends

Talk openly with the people close to you. Support from family and friends plays a significant role in overcoming problematic habits.

Professional Advice

Speak with a mental health professional or counsellor. Gambling addiction is a recognised mental health condition that can be treated.

Protection of Minors

The minimum age to open an account at 22bet is 21. Make sure that children or teenagers in your household do not have access to your device or account. Always keep your password private and use a PIN or biometric lock on your device if needed.

If you suspect that a minor has used your account, notify our support team immediately. We will investigate and take the necessary action.

Responsible gaming rules and age-related conditions are part of our Terms and Conditions. Every user is responsible for following them.

Responsible Gaming FAQs

For all timed exclusions except permanent self-exclusion, you can reactivate your account once the set period ends. However, no requests are accepted during the cooling-off period — this is intentional, so decisions are not changed on impulse.

Lowering a deposit limit takes effect immediately. Raising it, however, requires a waiting period before it comes into effect — this is a protective measure that gives you time to reconsider.

Accounts cannot be closed directly through a third party — the account holder must make the request. However, if a family member contacts us about a concerning situation, our support team will take the matter seriously and look into it.

Your account balance remains safe while self-exclusion is active. Withdrawals continue as normal — you can withdraw via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum withdrawal is ৳500.

Yes. Gambling addiction is a recognised behavioural condition and can be overcome through counselling or therapy with a mental health professional. The first step is acknowledging the problem and seeking help. Talk to your family or a doctor.

Yes. Live chat and email support is available 24 hours a day, 7 days a week, in both Bengali and English. The support team can assist with all responsible gaming requests — setting limits, exclusions, or closing an account. Everything you share is kept completely confidential.